Terms of Service

These Terms of Service govern your use of the Whitmore Partners website and the consulting services we provide. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully.

Last Updated: 9th January 2026

If you do not agree with any part of these terms, please do not use our website or services.

Use of Our Services

Acceptable Use Policy

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

Use our services in any way that violates applicable laws or regulations
Engage in any conduct that restricts or inhibits anyone's use of our services
Transmit any harmful code, viruses, or malicious software
Attempt to gain unauthorised access to our systems or networks
Impersonate any person or entity, or falsely represent your affiliation
Use automated systems to access our website without our consent
Collect or harvest information about other users

Permitted Uses

Our website and services are provided for the following purposes:

Learning about our business consulting services
Contacting us for enquiries or service requests
Accessing information about our methodology and approach
Reading case studies and business insights (where available)
Engaging with us for professional consulting services

Service Access Requirements

To access certain features of our services, you may need to:

Provide accurate and complete information when requested
Maintain the confidentiality of any account credentials
Have a compatible device and internet connection
Accept our privacy policy and cookie policy

Fair Usage Guidelines

We expect all users to engage with our services in good faith and for legitimate business purposes. Excessive or abusive use of our website or contact forms may result in temporary or permanent restriction of access.

Account and Access

Information Accuracy

When providing information to us, you agree to provide accurate, current, and complete information. You're responsible for maintaining the accuracy of your information and updating it as necessary.

Security Responsibilities

If you're provided with access credentials or account information, you're responsible for:

Keeping your credentials confidential and secure
Notifying us immediately of any unauthorised access
Ensuring that your access information is not shared with unauthorised parties
All activities that occur under your account

Right to Refuse or Terminate Service

We reserve the right to refuse service, terminate accounts, or restrict access to our services at our discretion, particularly in cases of violations of these Terms, suspicious activity, or for any other legitimate business reason.

Service Availability and Limitations

Service Availability

We strive to maintain continuous access to our website and services, but we cannot guarantee:

Uninterrupted or error-free operation of our website
That our services will be available at all times
That all features will work on all devices or browsers
That defects will be corrected immediately

We may need to suspend access for maintenance, updates, or in response to circumstances beyond our control.

Scheduled Maintenance

We may perform scheduled maintenance on our website and systems. Where possible, we'll provide advance notice of planned downtime, though this isn't always feasible for urgent maintenance or security updates.

Service Modifications

We reserve the right to:

Modify, suspend, or discontinue any aspect of our services
Change our service offerings, pricing, or terms
Update website features and functionality
Alter the availability of certain services or information

Significant changes will be communicated through our website or direct notification where appropriate.

Geographic Availability

Our services are primarily designed for clients in the United Kingdom, particularly the Yorkshire region. While our website is accessible globally, our consulting services may not be available in all geographic locations.

Intellectual Property Rights

Website Content Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Whitmore Partners or our content suppliers and is protected by copyright, trademark, and other intellectual property laws.

Limited License to Users

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business evaluation purposes. You may not:

Reproduce, duplicate, or copy content from our website for commercial purposes
Modify or create derivative works from our content
Distribute, sell, or transfer our content to third parties
Remove or alter copyright notices or other proprietary markings

Client Materials and Deliverables

For consulting engagements, ownership of deliverables and intellectual property will be addressed in separate service agreements. Generally, clients retain ownership of their business information, while we maintain rights to our methodologies and general frameworks.

Trademark Notice

Whitmore Partners and our logo are trademarks. All other trademarks, product names, and company names mentioned on our website are the property of their respective owners.

Additional Terms

Third-Party Links

Our website may contain links to third-party websites for your convenience. We don't control these external sites and are not responsible for their content, privacy practices, or terms of service.

Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We may update these Terms of Service from time to time. Continued use of our services after changes are posted constitutes acceptance of the updated terms. We encourage you to review these terms periodically.

Contact Information

If you have questions about these Terms of Service, please contact us through our contact page.